Return policy
Return and Refund Policy of Revere London
At Revere London, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy has been carefully designed to ensure maximum satisfaction, under certain conditions. Please read the following guidelines carefully regarding returns and refunds.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, excluding promotional items. Sale items are excluded from this guarantee.
No Refund for Sale Items
Items purchased during the sale are not eligible for a refund. These purchases are final and cannot be returned or exchanged, even if the wrong size is ordered.
Return Shipping Costs
Customers are responsible for the shipping costs for returns. Revere London does not reimburse return shipping costs and is not liable for any costs incurred during the return process.
Return Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please respect this timeframe to be eligible for a return.
Exchange of Sale Products
Sale items cannot be exchanged, even if the wrong size is ordered. Please ensure you select the correct size before making a purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product shows manufacturing defects, it can be returned for a full refund or replacement, depending on your preference.
Return Process
To start a return, please email info@revere-london.com. Once your return is approved, you will receive detailed instructions to complete the return process.
Requirement for a Return Form
Returns without a completed return form cannot be processed. Please ensure you include this form with your return to guarantee proper handling of your request.
Conclusion
Revere London is committed to ensuring customer satisfaction. By respecting our return and refund policy, we ensure that all returns are handled efficiently and fairly. For questions or concerns, please contact our customer service team at info@revere-london.com.